Contact Us

Octapharma USA, Inc.

121 River Street
Suite 1201
Hoboken, NJ 07030

P: 201.604.1130

Customer Service

For general questions about wilate von Willebrand Factor/Coagulation Factor VIII Complex (Human), reconstitution, product support, or this site, please contact Octapharma Customer Service.

P: 866.766.4860


For questions about reimbursement and insurance, please contact Octapharma Reimbursement. Our experienced and knowledgeable professionals are available to provide support to providers, patients, and families.

P: 800.554.4440
F: 240.455.4802

Drug Safety / Adverse Event Report

For all inquiries relating to drug safety, or to report adverse events, please contact our local Drug Safety Officer.

P: 201.604.1137
C: 201.772.4546
F: 201.604.1141

Medical Affairs

For medical information request please fill out the form below and one of our medical affairs representatives will contact you within 48 hours.

* All fields are required

You may also call Octapharma medical affairs and and leave a message at 866.429.4535, or send an e-mail with your unsolicited medical request to